Frequently Asked Questions

  • We are a mobile clinic offering pelvic floor services to women in the comfort of your own home in Concord, Harrisburg, Mount Pleasant, Salisbury, Charlotte and surrounding areas

  • No, North Carolina is a direct assess state for Occupational Therapy services.

    Some insurance companies do require a referral if you are desiring to submit your super bills. Contact your insurance company if this applies to you.

  • Well Within Pelvic Care is an out of network provider and not contracted with any insurance companies. However, the payments you make may be reimbursable by your insurance company under your out of network occupational therapy benefits; the exact percentage depends upon your plan.  Due to the complex nature of insurance claims, we make no promises for coverage and advise all clients to inquire through your insurance company. 

    Payment is required at the time of service. We currently accept HSA cards as well as cash, debit and credit cards. We are happy to provide an invoice (superbill) at the end of each session that you can submit to your insurance or medical savings plan to seek out-of-network reimbursement.

  • Pelvic floor occupational therapy utilizes a holistic approach to healing. We help to unpack your daily habits, biomechanical patterns and psychosocial aspects that are contributing to your symptoms to create a tailored treatment plan that will help you heal naturally. We combine physical & psychosocial techniques in order to address the body, brain and cultural components of pelvic floor dysfunction and symptoms.

    Treatment for pelvic health conditions includes a full body approach to evaluation and treatment. This may consist of an assessment of breathing patterns, postural and pelvic alignment, walking patterns, standing/sitting posture, muscle tone and strength in abdomen/hips/low back, mobilizations, manual therapy techniques, external palpation, internal examinations (if/when necessary), and psychosocial modalities such as mindfulness, relaxation and yoga.

  • One-on-one expert guided compassionate care in the comfort of your own home. We ensure consistent treatment progression and sessions that feel safe and reassuring. You will be provided with education and treatment options to best support your healing and unique circumstances. You'll leave not just feeling better but also equipped with the knowledge to maintain and improve your pelvic health.

  • Initial evaluations and subsequent tailored treatment visits are 60 minutes.

  • Comfortable clothing that you can easily move in. Leggings or loose fitting pants or shorts are great options.

  • That is completely fine and doesn’t mean that you can’t benefit from pelvic floor therapy. Internal work is one of many tools that can provide insight to how your muscles are responding, but definitely not mandatory. There are many exercises and assessments that can be completed fully clothed. You have complete control and ownership of your body throughout all sessions and always have the right to change your mind at any time. Your comfort and safety is our #1 priority.

  • Yes! Menstrual cycles are a natural part of life and we are able to work with you while on your period. As long as you are comfortable, we’ll be happy to treat you. We can even work to address alleviating discomfort and addressing menstrual pain.

Have more questions? We’ll be happy to answer them!

Schedule a free consultation with us